Website Privacy Policy
How Valley Family Dental collects, uses and protects information submitted through valleyfamily.dental, including cookies, analytics and your privacy choices.
What this policy covers
This policy explains how Valley Family Dental handles information collected through this website. It applies to valleyfamily.dental and any forms or tools hosted on it.
It does not cover protected health information created or maintained as part of your dental care. That information is governed by federal law under HIPAA and by our Notice of Privacy Practices, which you can request at either office.
Information we collect
Information you give us. When you submit an appointment request, complete the airway self-assessment, or contact us through the site, we collect what you enter: typically your name, phone number, email address, preferred location, and any message you include.
Information collected automatically. Like most websites, we collect standard technical data as you browse: IP address, browser and device type, pages viewed, time on page, and the site or search that referred you. We use cookies and similar technologies for this.
How we use it
- To respond to appointment requests and contact you about scheduling
- To answer questions you send us
- To operate, secure and improve the website
- To understand which pages and services people find useful
- To comply with legal obligations
We do not sell your personal information.
Who we share it with
We share information only with service providers who help us operate the site and our practice, and only to the extent they need it. That currently includes our website host, our email delivery provider, and analytics services.
We may also disclose information when required by law, in response to lawful requests, or to protect the rights and safety of our patients, our team, or the public.
Cookies, analytics and advertising
We use analytics tools to understand site usage in aggregate, and we may use advertising tools that allow us to show ads to people who have visited the site. These tools set cookies in your browser.
You can control cookies through your browser settings. You can opt out of interest-based advertising through the Network Advertising Initiative and the Digital Advertising Alliance opt-out pages. Blocking cookies may affect how parts of the site work.
We honor Global Privacy Control signals where required by law.
Children
This website is not directed to children under 13 and we do not knowingly collect personal information from them online. If you believe a child has submitted information through the site, contact us and we will delete it.
Security and retention
We use reasonable administrative and technical safeguards to protect information submitted through this site. No method of transmission over the internet is completely secure, so please do not send detailed health information through the website forms. Call the office instead.
We keep website submissions only as long as needed for the purpose they were provided or as required by law.
Your choices and rights
You may ask us to access, correct or delete information you submitted through this site. Depending on where you live, you may have additional rights under state privacy law, including the right to know what we collect and the right to opt out of certain sharing. To make a request, call either office or email us.
We will not discriminate against you for exercising these rights.
Changes and how to reach us
We may update this policy. The version posted here is always current, and the effective date appears below.
Questions about this policy: call Fort Smith at (479) 226-3500 or Roland at (918) 503-6262, or write to Valley Family Dental, 5901 Riley Park Dr., Suite A, Fort Smith, AR 72916.
This policy is provided for general informational purposes and should be reviewed by counsel before publication.
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